I am eager to contribute my excellent communication skills and dedication, with the goal of ensuring that every student enjoys and

Mihails Saluns
Leytonstone, London | |-

Motivated and seeking a tutor position, eager to utilise strong communication
skills and attention to detail in an educational setting. Accurate and effective at
managing lessons, maintaining a positive and encouraging attitude, with a
proven ability to remain calm and resourceful under pressure in fast-paced
learning environments. Aiming to join a team dedicated to providing highquality education and support to students. Committed to making a meaningful
impact by fostering clear communication, adapting teaching methods to
individual needs, and enhancing students' academic achievement.

Work Experience
Leytonstone Library Staff | Jun 2023 – Dec 2023
• Assisted the visitors, achieving a 20% reduction in customer complaints.
• Addressed customer enquiries effectively, maintaining a 100% satisfaction rate.
• Coordinated the daily requirements of at least 20 clients, recommending suitable
resources and services.
• Collaborated within a team to enhance operational efficiencies throughout the
library.
• Handled customer questions with clear and quick responses making sure we fixed all
problems to make customers happy. Kept a perfect 100% satisfaction score by always
going above and beyond service expectations and checking back on solved issues to
make sure customers were still pleased.

Skills
• Customer Support Experience
• Effective time management
• Attention to details
• Computer Proficiency
• Analytical skills
• Solid math and critical thinking skills.
• Languages: English (Fluent), Russian (Native)

Education
• A Level (A*AA) 2024 | Mathematics, Further Mathematics, Computer Science
Norlington School and 6th Form
• GCSE 2022
Norlington School and 6th Form