As an experienced technical support engineer, I'm skilled in end-user support across diverse platforms. I prioritise clear communication and hands-on learning to effectively convey complex technical concepts. With qualifications including Google IT Support Professional certification and Microsoft Cybersecurity Analyst Specialisation Certificate, I'm well-equipped to guide entry-level engineers. M...
As an experienced technical support engineer, I'm skilled in end-user support across diverse platforms. I prioritise clear communication and hands-on learning to effectively convey complex technical concepts. With qualifications including Google IT Support Professional certification and Microsoft Cybersecurity Analyst Specialisation Certificate, I'm well-equipped to guide entry-level engineers. My approachable nature and commitment to exceptional service ensure a supportive learning environment.